Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-mission-texas.primarycareaid.com (hereafter referred to as “Home Care Services Mission Texas,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information about our users when they interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you sign up and use our applications and services as an authorized user.
  • During your visits to our websites linked to this policy.
  • Whenever you receive communications from us, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience with our services and improve our operations:

  • Account Information: Details associated with your registration, such as name, user ID, email address, and password.
  • Payment Information: Transaction details, payment method information, and billing addresses required for processing payments.
  • Financial Information: Data related to your financial status or transactions, used for financial analysis and service improvement.
  • Purchase Information: Records of products or services you have purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device types, and mobile network information for analytics and location services (with user consent).
  • Location Data: Geographic coordinates and location-based services data used to personalize content and improve service delivery.
  • Feedback: Any comments, suggestions, or reviews you provide us, which help enhance our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your consent).
  • Product Information: Details about the products or services you interact with, including usage patterns and preferences.

We obtain this data through direct user input, tracking technologies, and interactions with our systems. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

To enhance your experience and provide valuable insights, we use cookies on our website:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as login sessions and shopping cart management.
  • Preference Cookies: They remember your preferences, like language settings and display options.
  • Analytics Cookies: Used to collect information about your use of our site for analytics purposes, allowing us to improve content and performance.

Users can exercise control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data for the duration required to fulfill the purpose for which it was collected, unless extended by law or for legitimate business needs. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely.

Security Measures

Protecting your data is of utmost importance to us. We implement robust security measures, including:

  • Encryption for secure data transmission and storage.
  • Engagement of trusted third-party processors who adhere to strict privacy and security standards.
  • Regular security assessments and updates to safeguard against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Under certain circumstances, the right to request the deletion of your personal data.
  • Restriction: Limiting the use or processing of your personal data in specific situations.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to certain uses of your personal data.
  • Non-Discrimination: The guarantee that you will not face adverse decisions based solely on exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our Privacy Team using the information provided below. We will respond to your requests as quickly as possible within the legal framework.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website or by directly contacting you. We encourage users to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

If you have any questions, concerns, or requests regarding privacy or this Policy, please contact us:

We value your trust in our services, and we are dedicated to ensuring a transparent and secure digital experience.